Health Medical Bank Privacy Policy

Effective Date: 30 July 2025

Company Name: Health Medical Bank Ltd trading at Uvence

Company Address: 4th Floor Elsley Court 20-22 Great Titchfield Street, London W1W 8BE

Contact Email: christina@uvence.co

Contact Phone: 0207 856 0398

1. Introduction

At Uvence we are committed to protecting your privacy and handling your personal data responsibly. This privacy policy explains how we collect, use, store, and share your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Personal Data We Collect

We may collect and process the following information:

• Personal identifiers – name, date of birth, contact details.

• Health data – medical history relevant to your treatment or procedure.

• Biological material – specifically, your fat tissue for processing, storage, or treatment purposes.

• Doctor or clinic information – healthcare professionals involved in your care

3. Why We Process Your Data

We collect and use your data only for legitimate purposes, including:

• Collecting, storing, and transporting your fat tissue.

• Coordinating with medical professionals or clinics.

• Ensuring traceability and compliance with medical and regulatory standards.

• Managing our business operations and patient records.

• Meeting legal and healthcare obligations.

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

• Consent – you have given clear consent for us to process your tissue and related data.

• Medical care – processing is necessary for the provision of health or social care services.

• Legal obligations – we are required to meet certain laws, such as tissue handling and medical regulations.

• Legitimate interests – to support the safe and effective running of our services, where this does not override your rights.

You can withdraw your consent at any time—just contact us using the details in Section 9.

5. Who We Share Your Data With

We may share your personal and health data with:

• Your doctor or medical team.

• Licensed clinics or hospitals involved in your treatment.

• Accredited laboratories or storage facilities.

• Regulators or government bodies when required by law.

We do not share your data for marketing or advertising purposes.

6. How We Keep Your Data Safe

We use strict security measures to protect your data, including:

• Secure storage systems and restricted access.

• Password protected digital records.

• Staff training in data protection and confidentiality.

• Regular review of security practices.

7. How Long We Keep Your Data

We only keep your data for as long as necessary to meet legal, medical, or operational requirements. This typically means:

• Tissue storage records – held for up to 10 years.

• Medical records – retained in line with UK health regulations.

• We may retain anonymised data for research or audit purposes.

8. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate information.

• Ask us to delete your data (“right to be forgotten”).

• Restrict or object to certain types of processing.

• Receive a copy of your data in a portable format.

• Withdraw your consent at any time.

To exercise any of these rights, contact us directly (see Section 9).

If you are unhappy with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Contact Us

If you have any questions about this privacy policy or want to exercise your rights, please contact:

Data Protection Officer: Christina Voce

Email: christina@uvence.co

Phone: 0207 856 0398

Address: 4th Floor Elsley Court 20-22 Great Titchfield Street, London W1W 8BE